| | Travel Agents in Australia a Review by Joy Rutledge, Neil Black, Amanda Clarke, Sharee Bauld Paperback, 23 Pages, Published 1999 ISBN-13: 978-1-876685-12-6, ISBN: 1-876685-12-3
"Interview-based research to identify and establish major issues of concern within the area of travel agency practice and add to the delivery of strategic knowledge for the tourism industry."
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